Inserting scripts and tagging customer sessions on BigCommerce shops

1. In your Bigcommerce Control Panel, select Apps > Analytics.

BigCommerce - Select Analytics Tab

2. Check the box for Google Analytics and select Save.

Activating Script Panel on BigCommerce

3. Select the Google Analytics tab and paste your Plumb5 scripts into the box and click “Save”

Add Plumb5 scripts to your BigCommerce Store

Tagging Customer sessions (Use this script in the screen) to tag customers to their session data on Plumb5.

Customer Sessions for BigCommerce webstore

If you need help, you can write to support@plumb5.com, and we can assist you through the process

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Connecting BigCommerce API to your Plumb5 account.

To enable the API

1.) Login to your store’s control panel.

2.) Click on Users.

BigCommerce Configuration for Plumb5

3.  Edit the user for which you wish to enable the API.

BigCommerce - Edit User

4. Scroll down to the bottom of the screen, and check the box next to
Yes, allow this user to use the API.

BigCommerce - activate API

5. You will then get the API URL and Token for that user.

6. Click Save.

BigCommerce - Save Config

 

If you ever need to re-generate the API Token, you can navigate back to this area and click the
Generate New Token button. Just remember to Save,  so you can use the new token in your third-party integration.

Once this is done, login to your Plumb5 account to enable user and product list synchronization

Select BigCommerce in the dropdown, and submit your username and API key to configure

BigCommerce API Configuration with your Plumb5 account

 

 

Once done, select customer or product to sync data

Big Commerce Plumb5 synchronization

and now you are ready to run product reports and customer segmentation on Plumb5.